1. Customs Exports and Imports RAPID may perform any of the following activities on Shipper's behalf in order to provide its services to Shipper: (1) complete any documents, amend product of service codes, and pay any duties or taxes required under applicable laws and regulations; (2) act as Shipper's forwarding agent for customs and export control purposes and as Consignee solely for the purpose of designating a customs broker to perform customs clearance and entry and (3) redirect the Shipment to Consignee's import broker or other address upon request by any person who RAPID believes in its reasonable opinion to be authorized. 2. Unacceptable Shipments Shipper agrees that its Shipment is acceptable for transportation and is deemed unacceptable if: it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA(International Air Transport Association), ICAO(International Civil Aviation Organization), any applicable government department or other relevant organization. no customs declaration is made when required by applicable customs regulations; or RAPID decides it cannot transport an item safely or legally (such items include but are not limited to: animals, bullion, currency, bearer form negotiable instruments, precious metals and stones, firearms, parts thereof and ammunition, human remains, pornography and illegal narcotics/drugs). 3. Deliveries & Undeliverables Shipments cannot be delivered to PO Box or postal codes. Shipments are delivered to the Consignee's address given by Shipper (which in the case of mail services shall be deemed to be the first receiving postal service) but not necessarily to the named Consignee personally. Shipments to addresses with a central receiving area will be delivered to that area. If Consignee refuses delivery or to pay for delivery, or the Shipment is deemed to be unacceptable, or it has been undervalued for customs purposes, or Consignee cannot be reasonably identified or located, RAPID shall use reasonable efforts to return the Shipment to Shipper at Shipper's cost, failing which the Shipment may be released, disposed of or sold by RAPID without incurring any liability whatsoever to Shipper or anyone else, with the proceeds applied against service charges and related administrative costs and the balance of the proceeds of a sale to be returned to Shipper. 4. Inspection RAPID has the right to open and inspect a Shipment without prior notice to Shipper. 5. Shipment Charges & Billing RAPID's Shipment charges are calculated according to the higher of actual or volumetric weight and any shipment may be re-weighed and re-measured by RAPID to confirm this calculation. Shipper shall pay or reimburse RAPID for all Shipment charges, storage charges, duties and taxes owed for services provided by RAPID or incurred by RAPID on Shipper's or Consignee's or any third party's behalf and all claims, damages, fines and expenses incurred if the Shipment is deemed unacceptable for transport as described in Section 2. IMPORTANT NOTICE When ordering RAPID's services you, as "Shipper", are agreeing, on your behalf and on behalf of anyone else with an interest in the shipment that the Terms and Conditions shall apply from the time that RAPID accepts the Shipment unless otherwise agreed in writing by an authorized officer of RAPID. Your statutory rights and entitlements under any defined service feature (for which additional payment has been made) are not affected. "Shipment" means all documents or parcels that travel under one way bill and may be carried by any means RAPID chooses, including air, road or any other carrier. A "waybill" shall include any label produced by RAPID's automated systems, air waybill, or consignment note and shall incorporate these Terms and Conditions. Every Shipment is transported on a limited liability basis as provided here in. If Shipper requires greater protection, then Shipment Value Protection may be arranged at an additional cost. (Please see below for further information). 6. RAPID's Liability RAPID's liability is strictly limited to direct loss only and to the per kg./lb. limits in this Section 6. If Shipper regards these limits as insufficient it must make aspecial declaration of value and request Shipment Value Protection as described in section 8 (Shipment Value Protection) or make its own insurance arrangements. All other types of loss or damage are excluded (including but not limited to lost profits, income, interest, future business), whether such loss or damage is special or indirect, and even if the risk of such loss or damage was brought to RAPID's attention before or after acceptance of the Shipment since special risks can be insured by Shipper. If a Shipment combines carriage by air, road or other mode of transport, it shall be presumed that any loss or damage occurred during the air period of such carriage unless proven otherwise. RAPID's liability in respect of any one Shipment transported, without prejudice to Sections 7-11, is limited to its actual cash value and shall not exceed the greater of; $US 100; or For certain international Shipments in which the Warsaw Convention applies, approximately $US 20.00/kg, or $US 9.07/lb., depending on the applicable law; or $US 10.00/kg. or $US 4.5/lb. for Shipments transported by road (not applicable to the US). 7. Claims Claims are limited to one claim per Shipment, settlement of which will be full and final settlement for all loss or damage in connection therewith. All Claims must be submitted in writing to RAPID within thirty (30) days from the date that RAPID accepted the Shipment, failing which RAPID shall have no liability whatsoever. All of the original shipping cartons, packing and contents must be made available for RAPID's inspection and retained until the claim is concluded. RAPID is not obligated to act on any claim until all transportation charges have been paid. 8. Shipment Value Protection If the Shipment has actual value greater than the liability limits listed in Section6, RAPID can arrange Shipment Value Protection for Shipper covering the actual cash value in respect of loss of or physical damage to the Shipment provided Shipper completes the Declared Value for Carriage section on the front of the waybill or requests it via RAPID's automated systems and pays the applicable premium. Shipment Value Protection does not cover indirect loss or damage, or loss or damage caused by delays. If Shipper does not declare a value for carriage and pay the appropriate charge, Shipper assumes all risks of loss or damage over the amount of RAPID's liability as stated in Section 6. 9. Delayed Shipments RAPID will make every reasonable effort to deliver the Shipment according to RAPID's regular delivery schedules, but these are not guaranteed and do not form part of the contract. RAPID is not liable for any damages or loss caused by delays. 10. Circumstances Beyond RAPID's Control RAPID is not liable for any loss or damage arising out of Circumstances Beyond RAPID's Control. These include but are not limited to; - "Act of God" - e.g. earthquake, cyclone, storm, flood, fog; "Force Majeure" -e.g. war, plane crash or embargo any defect or characteristic related to the nature of the Shipment, even if known to RAPID; riot or civil commotion; any act or omission by a person not employed or contracted by RAPID, e.g. Shipper, Consignee, third party, Customs or other government official, labor strike; and electrical or magnetic damage to, or erasure of, electronic or photographic images, data or recordings. 11. Warsaw Convention If the Shipment is transported by air and involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention, if applicable, governs and in most cases limits RAPID's liability for loss or damage. 12. Shipper's Warranties and Indemnity Shipper shall indemnify and hold RAPID harmless for any loss or damage arising out of Shipper's failure to comply with any applicable laws or regulations and for Shipper's breach of the following warranties and representations. all information provided by Shipper or its representatives is complete and accurate; Shipper protected the Shipment against unauthorized interference during preparation, storage and transportation to RAPID; the Shipment is properly marked and addressed and packed to ensure safe transportation with ordinary care in handling; all applicable Customs, import, export and other laws and regulations have been complied with; and the waybill has been signed by Shipper's authorized representative and the Terms and Conditions constitute binding and enforceable obligations of Shipper. 13. Routing Shipper agrees to all routing and diversion, including the possibility that the Shipment may be carried via intermediate stopping places which RAPID deems appropriate. 14. Governing Law Any dispute arising under or in any way connected with these Terms and Conditions shall be subject to the non-exclusive jurisdiction of the courts of, and governed by the law of, the country of origin of the Shipment. 15. Severability The invalidity or unenforceability of any provision shall not affect any other part of these Terms and Conditions.